Mailchimp Subscribe/Unsubscribe/Forward keeps being added random position

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Permalink Reply by Ben Chestnut on August 18, 2009 at 10:57am

Hmm, I've seen this happen. MailChimp looks at code and tries to guess where the bottom of your page is. But I've seen the footer get placed in whacky places on some page designs that use lots of CSS-positioning, or otherwise complex code. Can you post the page here so we can look at it? Maybe we can tweak our placement code if necessary.

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Permalink Reply by Stuart Patience on August 18, 2009 at 11:12am

Ben

Thanks for fast reply - work in progress so excuse the face not finished yet.

http://www.virtue-media.co.uk/Grapevine/grapevine.html

Thanks

Stuart

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Permalink Reply by Stuart Patience on August 19, 2009 at 5:22pm

Hi Ben

Just wondering if you had any luck with replicating the footer bar cutting through the email. The url shown is obviously prior to sending mail so will need to paste and see error inside mailchimp

thanks in advance

Stuart

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Permalink Reply by Darshan Shrestha on September 18, 2009 at 6:08pm

I am also having problem of the auto insert footer by mailchimp. Did you fix yours ? Or is it default thing that comes with MailChimp

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Permalink Reply by Ben Chestnut on September 19, 2009 at 4:27am

Hi Darshan & Stuart,

We basically auto-insert that bar in your footer whenever we do not detect an unsub tag in your code. In the past, we didn't want to exert our designs onto users' templates, so we gave them simple error messages and sample code and told them to go fix. People still wanted more help, so we insert this "auto footer bar" now.

I've personally noticed that the bar gets inserted in strange places when I import code from WYSIWYGs or certain web pages with complex, non-standard code. Basically, MailChimp can't find the bottom of the page, so has to guess where to place the footer bar. I assume that's what's happening to Stuart.

Again, this bar gets inserted whenever we do not detect our required unsub tag.

Soooo, one way you can make it go away altogether is to try working our unsub tag into your designs.

If you're using code pulled dynamically from a web page, that may be why you chose not to include any unsub links in your designs. So you might try using our conditional content tags to hide them.

There's another instance where we'll place the auto-footer-bar-thingy.

If you're using our "Free" account, we require a MailChimp badge in your footer. the badge is a little bit of marketing that we require to offset the cost of free accounts.

If we do not detect that badge, we'll place the footer bar. If you're using a free account, make sure the badge is there, by placing our *|REWARDS|* tag.

Darshan, I asked our API team your questions that you emailed me, and they basically gave me the above two possibilities, plus one more:

"Possible he set the auto_footer flag in the campaignCreate function and is importing from a URL (unlikely)"

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Permalink Reply by Darshan Shrestha on September 21, 2009 at 11:04am

Hi Ben,
Thank you for your reply. I had tried placing unsub tag and i had the auto_footer flag set as false but the MC footer was always appearing. But the problem is solved recently after i placed "unsubscribe me from this list" sentence linked to unsub tag and i place my company address and phone number on my footer. The MC footer is not appearing.
I guess we have to follow all the CAN-SPAM Compliance. Only placing unsub tag is not enough, i guess.

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Permalink Reply by Stuart Patience on September 21, 2009 at 12:43pm

Thanks for response Ben will have a look at this too.

Any chance you can send me link to have a look at your code Darshan? Could be the ideal solution.

thanks in advance Stuart

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Permalink Reply by Adam Davies on November 9, 2009 at 12:01pm

One problem i've found (im on the paid version) is that because we control the subs and unsubs direct on our site and then relay them to mailchimp via the API it won't allow us to leave out the UNSUB tag in the campaign (because we use our own unsub link)

Is there anyway around this at all?

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